Yesterday, I went to Target and was greeted by a sign at the check-out. The sign said that due to fraudulent activity, Target would no longer accept the $5 off $25 in toy purchases at Target. This was an internet coupon printed from Target. (Apparently, someone had doctored that coupon so that it was $5 off ANY purchase at Target.)
I wasn’t buying any toys, so I didn’t give it much thought. But when I tried to use two other Target internet coupons (one for $2 off Pampers Easy Ups and one for $2.50 off Luvs), I ran into trouble. The clerk rang them up, and then another Target employee made the clerk rescind those. She said, “We are no longer accepting ANY Target Coupons.”
Of course, I argued that the sign doesn’t say that. But the woman said, “Sorry, that’s what we’ve been told.”
Well, of course, being the Northern Cheapskate, I can’t let it end there. So this morning, I called Target customer service and talked to a representative there.
He told me that my local Target was wrong and that they should have accepted my Target internet coupons. He said the only coupons they were denying were the toy coupon and the fraudulent one. He said they were still accepting all other Target internet coupons and printable manufacturer coupons.
He took my receipt number, store location, and time of visit and said Target would be contacting the store to “inform them of proper procedures” regarding internet coupons.
As an apology, Target is sending me two coupons for $3 off any item at Target!
So if you have recently had difficulty getting Target to accept legitimate Target internet coupons, PLEASE call customer service. The number is 1-800-440-0680.
In order for us to continue to get good deals, it is important that we let Target know about our concerns!